The Affordable User Feedback Software That's Delightfully Easy

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Contextual Surveys

Email Surveys

Contextual + Email Surveys

Capture contextual insights by surveying visitors while they are on your website or app at the right moment.

Monthly

YEARLY Save 20%

ESSENTIALS

$ 69 /month (billed annually)

$828 billed annually

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Unlimited Nudges ™

A web intercept survey used to gain insight into the user experience, measure satisfaction, or collect lead generation information. Collect from website, app or prototype.
1 Domain

Each domain and subdomain counts as a “domain.” For example, if your main domain is “company.com,” then “blog.company.com” and “shop.company.com” will both be subdomains to that, and these qualify as 3 separate domains in this case. Additional domains are $10/month. Get in touch!
Unlimited Surveys

ProProfs doesn’t hold you back. Leverage an infinite number of surveys to your prospects.
Unlimited Responses

No upper limit on the number of responses you can collect. Gather as much feedback data as you want.
1 Administrator

Enable multiple administrators to create & manage users from a single account.
100k Tracked Pageviews

Track the total monthly visitor views for pages on which survey Nudges™ are placed
Targeting

Show the surveys to the right users at the right moment based on who they are, when they visit, how often they visit, etc.
NPS, CSAT, CES & more Templates

Track your NPS feedback & score over time to measure customer experience and pursue growth.
Administrators

Enable multiple administrators to create & manage users from a single account.
Professional Templates

Use ready-to-use question templates to design any survey type.

PREMIUM

$ 149 /month (billed annually)

$1788 billed annually

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Everything in Essential Plus:

2 Domains

Total number of page visits divided by the total number of users.
200k Tracked Pageviews

Track the total monthly visitor views for pages on which survey Nudges™ are placed
2000 High Delivery Emails

ProProfs ensures your survey emails bypass the toughest spam filters & reach the primary inboxes of your respondents.
Mobile App (SDK)

Gain valuable insights from your mobile app users for growing engagement, improving roadmap, or capturing feedback with Qualaroo’s iOS and Android SDK.
Exit Survey

Show the survey when the visitor is about to leave to uncover why they aren't converting.
Basic Integrations

Basic: Google Analytics, MailChimp
3 Administrators

Enable multiple administrators to create & manage users from a single account.
Branching & Skip Logic

Ask only those questions relevant to your audience and reduce survey completion time.
Survey Scoring

Add scores to survey questions. Use for lead qualification & assessments. Display custom results based on score.
Sidebar Forms

Use Sidebar tabs on key pages of your website to gather insightful information from visitors non-intrusively.
Offline Authoring with Excel

Import questions in bulk from any existing database, including Excel.
NPS

Get the pulse of your customers periodically and track customer delight over time.

BUSINESS

$ 299+ /month (billed annually)

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Everything in Premium Plus:

Unlimited Domains

Each domain and subdomain counts as a “domain.” For example, if your main domain is “company.com,” then “blog.company.com” and “shop.company.com” will both be subdomains to that, and these qualify as 3 separate domains in this case. Additional domains are $10/month. Get in touch!
Unlimited Tracked Pageviews

Track the total monthly visitor views for pages on which survey Nudges™ are placed
Unlimited High Delivery Emails

ProProfs ensures your survey emails bypass the toughest spam filters & reach the primary inboxes of your respondents.
Advanced Targeting

Target users based on Identity, Geo Location, Cookie value, Custom Property, Optimizely experiments, and more.
Advanced Integrations

All basics + Segment, Slack, Tableau, HubSpot, Adobe Analytics, Zapier, Salesforce, Intercom, Fullstory, Sessioncam.
Sentiment Analysis by IBM Watson

Use AI to save hours & work better. Know which feedback to review, automate sentiment analysis, visualize keywords and get emotional scores of feedback collected.
Unlimited Administrators

Enable multiple administrators to create & manage users from a single account.
Personalize with Hidden Fields

Target users based on Identity, Geo Location, Cookie value, Custom Property, Optimizely experiments, and more.
Accept File Uploads

Allow survey takers to upload files directly from their devices.
Integrations

Basic: Google Analytics, MailChimp
APIs, SAML, SSO

Retrieve data from Qualaroo via APIs and override our CSS for greater design control outside of the Design interface. Also included is our Identity API so you can associate additional information about the user stoed in your login system (such as name, email, purchases etc) with survey responses.
Custom License, Enterprise Security & Ownership

We will work with you to create a custom license. Get complete data ownership, access any report, transfer the ownership & never lose any important information
Dedicated Success Manager

Work with our professional customer success team to set up Qualaroo and run targeted survey campaigns for desired results.

Add our White Label Package for just $300/ year

Offer improved branding & experience by removing "Powered By" links.

All Plans Include

Survey templates for NPS®, CSAT, CES & more
Email Notification
Branching & Skip Logic

Branding
Data Export
Multi-Lingual Surveys

Reports & Analytics
Nudge Placement

We believe software should make you happy.

Qualaroo by ProProfs is easy to use and is backed by awesome support.

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You've Got Questions. We've Got Answers

What is a Nudge™?

Qualaroo nudge™ is a tool for asking the right questions to the right users at the right time. It is an in-app survey that can be placed on a number of channels to collect feedback. Whether you need to gain more insights into user experience, measure satisfaction, or generate leads, a Qualaroo nudge™ serves all these purposes.

What is a tracked pageview?

Your subscription plan outlines the number of pageviews to your website(s) per month that Qualaroo nudge™ will display on, NOT overall visits to your entire website. If one visitor views 3 pages and you configure the nudge™ to show on each page till they answer it, it is counted 3 times or till they respond to it. You can control how often you show nudges. We recommend buying a plan large enough to accommodate your entire website traffic so once the script is installed, your team can test any part of the website without developer intervention. Qualaroo is designed to be a consistent feedback loop to provide the best value.

What types of payment do you accept?

Currently, we accept Visa, MasterCard, and American Express. We do not accept PayPal. For purchases over $3000, we can accept check payments for an additional processing fee of $100. Please contact sales@proprofs.com if you are interested in paying via check.

Is my data safe and secure?

Yes. Our state-of-the-art servers are hosted at an ultra-secure location that maintains multiple power feeds, fiber links, dedicated generators, and battery backup. ProProfs product software and infrastructure is updated regularly with the latest security patches. Our network is protected by an enterprise-class firewall and all ProProfs plans include remote data backups to keep your data safe.

What is a Nudge™ View?

The number of visitors who saw at least one survey, regardless of whether they interacted with it or not.

How does the 15-day money back guarantee work?

If you cancel within 15 days of signing up, for any reason, you won't be charged a thing. We do not want your money unless you are delighted with our product. If you choose to cancel your account in the future you will never be charged again. We charge per full month; we don't prorate for pending months in the payment cycle in case of a refund.

How do I cancel my plan?

It's simple. Just email us at billing@proprofs.com